[Resolved] DishTV — fails to provide channels

ajeshsajan

from Ponnani, Kerala

Address:

Amaravathi, Tholambra (PO), Kannur, Kerala, 670673

I bought dish tv dth set top box on october 8, 2017 with 3 year 'non stop pack' (Only free channels only) which activated on september 16, 2017 (Switch off date september 14, 2020). But now they did not provide all free channels. I give complaint to their customer cell (Above 4 times). They give promise that "within 24 hours technician will come to home and problem will solve" at free of cost. But any technicians did not solve my dish tv problems and without my consent the complaint was closed by the costumer cell or technical team.
My complaint no :
[protected].03.19)
[protected].03.19)
[protected].04.19)
[protected].04.19)

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May 22, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

DishTV Customer Care's response Dear Ajesh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your correct VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Apr 19, 2019

Updated by ajeshsajan Mob : [protected]
Vc no: [protected]

Verified Support

Apr 20, 2019

DishTV Customer Care's response Dear Ajesh,

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV