[Resolved] DishTV — fraud done | |||||
I have taken the hd connection in the month of february first of all they have not installed the connection in time also after my complaint no action is taken. The person who installed not done the work properly after 3 months the signal starts breaking so i call for technician he tightened the all lose bolts and set the dish antenna which was not done properly in the installing. After completing the work he charged me 240 rs which i oppose because i have given the warranty for one year. But he said you can talk to customer care as he has the instruction to collect the money. After calling customer care they told me that it chargeable as set top box is in guarantee but the service is chargeable which i don't understand any product i buy it comes under warranty does not say that tv is under warranty but if i open to repair it it will be chargeable than what's the warranty means you guys are cheating your customers after waiting for more than 30 minutes your supervisor talk to me and he was so stubborn didn't want to listen to me just saying that you have to pay you have to pay like sum buddy has switch on the tape. Total fraud company and i will try to move to another company as soon as possible. My no is [protected] Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 DishTV Customer Care's response Dear PramodshashiHope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Jul 19, 2017 DishTV Customer Care's response Dear Pramodshashi, Hope you are doing good. As per our telephonic conversation, it has been communicated that waiver of Rs 120 has already been credited with your mentioned VC number [protected] against service visit charges. Regards, Online Team DishTV | |||||
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