[Resolved]  DishTV — fraud done

Address:201014
Website:Dishtv.in

I have taken the hd connection in the month of february first of all they have not installed the connection in time also after my complaint no action is taken. The person who installed not done the work properly after 3 months the signal starts breaking so i call for technician he tightened the all lose bolts and set the dish antenna which was not done properly in the installing. After completing the work he charged me 240 rs which i oppose because i have given the warranty for one year. But he said you can talk to customer care as he has the instruction to collect the money. After calling customer care they told me that it chargeable as set top box is in guarantee but the service is chargeable which i don't understand any product i buy it comes under warranty does not say that tv is under warranty but if i open to repair it it will be chargeable than what's the warranty means you guys are cheating your customers after waiting for more than 30 minutes your supervisor talk to me and he was so stubborn didn't want to listen to me just saying that you have to pay you have to pay like sum buddy has switch on the tape. Total fraud company and i will try to move to another company as soon as possible.
My no is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
DishTV Customer Care's response
Dear Pramodshashi

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jul 19, 2017
DishTV Customer Care's response
Dear Pramodshashi,

Hope you are doing good.

As per our telephonic conversation, it has been communicated that waiver of Rs 120 has already been credited with your mentioned VC number [protected] against service visit charges.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information