[Resolved] DishTV — fraudulent upgrades by dishtv

[Resolved] DishTV — fraudulent upgrades by dishtv

D D k sharma29 from Delhi, Delhi

Since acquisition by dish tv fraudulent practices are adopted it appears that company dishtv is dishonest to the core. I received a message that i am upgraded to goldlite of rs225/ - per month instead of rs 200/- plan which i have opted my recharge for rs 300/- was adjusted for rs 225/- per month since than i am taking up the matter of proper adjusting of my recharge account and reverting to my original plan of rs 200/- but the are sitting over it please be very cautious while dealing with dish tv as they are cheats Was this information helpful? No (0) Yes (0)
Aug 31, 2018 Complaint marked as Resolved As i have already said this is a fraud company and can go to any extent to cheat the customers that is why videcon D2H which was working honesty for many years has started CHEATING since ACQUIRED by DISH TV no resolution to my complaint has been done ! DishTV customer support has been notified about the posted complaint. Verified Support May 14, 2018 DishTV Customer Care's response Dear Customer (D k sharma29), Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support May 22, 2018 DishTV Customer Care's response Dear Customer (D k sharma29), Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV Aug 31, 2018 Updated by D k sharma29 what information is required i have already submitted full details Verified Support Sep 01, 2018 DishTV Customer Care's response Dear Mr. Sharma (D k sharma29), We are sorry to hear about the hassle you have been going through. Kindly share your VC number and registered mobile number at [protected]@dishtv.in so that we can look into the matter and help you out in a better way. Regards, Online Team DishTV Sep 05, 2018 Updated by D k sharma29 Since your acquisition of Videocon D2H various type of malpractices have mushroomed in that organization My registered mobile no is [protected] and I have not been provided credit for 8 days as you have fraudulently upgraded my package despite my specific instructions for not to do so, and I receive calls from Videcon D2h for adding useless channels to my package which if not stopped will be reported to TRAI D K SHARMA [protected] B 112 Chander Nagar Ghaziabad Verified Support Sep 08, 2018 DishTV Customer Care's response Dear Mr. Sharma (D k sharma29), In order to assist you. Request you to share your VC number and registered mobile number at [protected]@dishtv.in as we are unable to view your shared details. Regards, Online Team DishTV Verified Support Sep 17, 2018 DishTV Customer Care's response Dear Mr. Sharma (D k sharma29), Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV Apr 20, 2019 Updated by D k sharma29 I am enclosing two screen shots of charges made by d2h in excess of legally leviable charges as per TRAI Guidelines. As visible from (screen shot 1attached herewith) I have selected 61 pay channels and 25 mandatory channels totaling to 86 only for which NCF comes to Rs 130 only. In order to fraudulently and illegally increase their NCF they add 105 free to air channels. (screen shot 2 attached herewith) which are not desired by me, and they provide no option in their software to delete these unwanted channels. My total charges for this package should be Rs 141+130+48.78 =319.78 but they are charging Rs411.82. . THUS THEY ARE CHEATING me for 92.04 per month for forcing the services on me which I do not want. It is requested that strong action be taken on the D2H for cheating the public
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