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[Resolved]  DishTV — game on gd add on

Address:121004

My dish tv vc no is [protected] and registered no [protected]. I am not adding game on hd add on i have changes only swagat hd pack. I told your cc but he is saying game on hd add on is not deleted before november 2018 and not refund my amount. I also saying check my call record on 7-6-2018. Wait for 48 hours no response your side. Then decide i call your cc they said me our agent is not wrong. I am saying again plz check properly recording and send me conversation record on your agent with me.
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Jul 12, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
DishTV Customer Care's response Dear Shammy Saini,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jun 11, 2018
DishTV Customer Care's response Dear Shammy Saini,

As per our conversation on [protected], informed you that as per our records, payment of Rs. 1916/- has been bounced back from your VC [protected] and you will receive the same in your account within next 5-7 working days. Also, as per CSAT, Game On HD Add-On pack has been de-activated with effect from 11/Jun/2018. Now, next your recharge date has been changed to 26/Jun/2018 and Switch-off date 29/Jun/2018.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

Sir please change my old mobile number because of i lost my mobile number
My vocher number :[protected]
My old mobile number:[protected]
My new mobile number:[protected]
Reply
DishTV Customer Care's response, Jun 13, 2018
Verified Support
Dear Chandan,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 14, 2018
Verified Support
Dear Chandan,

As per our telephonic conversation, you informed us that you don't have any issue related to DishTV.

Regards,
Online Team
DishTV

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