[Resolved] DishTV — hidden charges, recharged for a month but came only to 15 days | |||||
1) i had recharged on[protected] for vcno:- [protected] with rs 245 from the free-charge portal site as per the site it is valid for a month. But now its showing 17th may as last day not even two weeks. The recharge details are under order id is :- fcda[protected] 2) also how the registered number for that v. C number is missing, we had registered it under [protected]. Without our information the number is removed as registered mobile number. Have been sending mails but no reply from customer executive. Was this information helpful? | |||||
May 23, 2018 Complaint marked as Resolved There was some add on packs which was consuming the details, But still the team has not updated me on how the registered mobile number was removed from the account. DishTV customer support has been notified about the posted complaint. Verified Support May 17, 2018 DishTV Customer Care's response Dear Vardhaman Narasagoudar, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support May 19, 2018 DishTV Customer Care's response Dear Vardhaman Narasagoudar, As per our conversation on [protected], you were saying that you have recharged your VC with Rs. 245/- but billing is less. Hence, informed you that VC is active with South All Sports pack worth Rs. 250 + 18% GST = Rs. 295/- per month along with Game-on HD add-on worth Rs. 148 + 18% GST = Rs. 175/- per month and Marathi add-on worth Rs. 9 + 18% GST = Rs. 10/- per month. your monthly renewal amount is Rs. 480/- per month (including GST) and your billing have correctly been generated after your two payments of Rs. 245/- and Rs. 100/- accordingly. Now, the next recharge date is 23rd May 2018 & next switch off date is 26th May 2018. Regards, Online Team DishTV | |||||
 2 Comments | |||||
Comments
Change pack
giri chuvurugiri's reply, May 17, 2018
Change pack
giri chuvurugiri's reply, May 17, 2018
change my pack
DishTV Customer Care's response, May 22, 2018
Verified Support
DishTV Customer Care's response, May 30, 2018
Verified Support
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My RMN no. [protected] is not work at sometimes so I want to change my RMN no.[protected] to [protected] .
Please tell me about this process that how can I change my RMN no. [protected] to [protected]
My V/C no. [protected]
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
As per our conversation on 9057521864, billing has been shared and 101 issue has also been resolved.
Regards,
Online Team
DishTV