[Resolved] DishTV — higher rates being charged | |
I have 2 dish tv co nnection vc [protected] and [protected] I have taken connection of dish smart hub Recently on one of my tv. I was told that my subscribtion of 847/- will remain the same. But when i took the connection my subscribtion raised to 900/-. And i was also told that i will be getting all hd channels free for a month.. After sending emails and taking to their customer care for 4 days. They said you will get your promised rate 847/- but you won't be getting hd channels. If you want hd channels added your subscribtion will rise for 1 month because you are on a particular plan i had to accept whatever they wanted me to do i did not take take any hd channels which i was suppose to get for free and i got 847/- rate. Now all of a sudden my subscribtion rose to 863/-. I was told i will be paying 847/- every month. They are increasing the subscribtion when ever they want and then calling me and telling me to remove channels if i want me in lower rate. I request trai to look into the matter because dish tv is harassing customers like this. Regards, Saptarshi sadhu [protected] Was this information helpful? | |
Feb 17, 2020 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 14, 2020 DishTV Customer Care's response Dear Saptarshi, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Jan 17, 2020 DishTV Customer Care's response Dear Saptarshi, We would like to inform you that you were enjoying discounted prices for a few of the channels as per the FESTIVE OFFER. Broadcasters have discontinued the offer and hence old prices have been restored. The revised complete 1-month recharge amount is Rs.864 per month, including GST and the switch-off date is 10/Feb/2020. Regards, Online Team DishTV | |
1 Comment | |
Comments
Dear sir dishtv dth par jab bi india cricket match aate h to DD sports channel band kar dete h aur jisme entertainment aur movie ke channel hote h vo package 315 rs ka h so please solutions sir
Reply
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information