[Resolved]  DishTV — I'm complain about not resolving of my complaint

Address:Mandi, Himachal Pradesh, 175015

Hello sir, my name is baldev singh my dish tv vc no. Is [protected] which shows no signal in 30th march on the same day i had registered a complaint with dish tv complaint no[protected] which was closed reason given to me that your no is not reachable ok.
On 5th of april i call your customer service no for query regarding my earlier complaint the respective call operator add remarks to my complaint that it will be solved by 6th of april which in this case doesn't resolve i tried calling again on 8th april which response was that it call be resolve on 9th of april 2019 ok which is again not resolve so i call your customer care service no. On the same day registered a new complaint that my old complaint is not resolve and your service department in case of resolving of the respective complaint are just giving excuses so i just want you to look for my complaint and kindly resolve my complaint and the respective dist tv service operater didn't write the compalint of lack of interest of solving my complaint. My new complaint no is[protected] kindly look into it and give my proper resolution to my complaint and mental touture face by not doing of your work which is mention on your company website regarding terms and service.

Your kindly pressured customer
Baldev singh
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May 17, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
DishTV Customer Care's response
Dear Baldev,

Our team is still working on your concern and will get in touch with you soon.

Regards,
Online Team
DishTV
Apr 12, 2019
Updated by Chaman1401
Dear DishTv your technician change my box vc no [protected] to [protected] from his office at 12:30 Pm but could not reach my home for dish box change physically your technician had ### 7 hours to change my box but he didn't come and asking me to wait for another day for the actual swipe of dish box my first complain had registered with you on 30th of march i had to wait 1/2 month its 12th of april now your company 3 day home visit policy had gone to god known day's and it's take you one day to reply to my CONSUMER COMPLAINT please teach you area manager and technician some policies of your ### company

yours favourite mentally toutured customer
Verified Support
Apr 13, 2019
DishTV Customer Care's response
Dear Baldev,

As per our conversation on [protected] regarding VC [protected] Old VC [protected], your service related issue has been resolved. Moreover, waiver of Rs 158 given due to delay in service. Now, your next recharge date is 3rd May 2019 and switch off date is 6th May 2019.

Regards,
Online Team
DishTV
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