[Resolved] DishTV — installation delay

Jason Menezes

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401107

Worst pathetic customer care experience. I booked a new connection on dish tv official website on 27th dec of 3 month subscription and today is 6th day has no installation. Contact center is the most ill mannered and etiquettes of speaking be it any language. They hang up the call on customers.
The advisor transfers the call to the supervisor and he than gives a fake story, or advisor would say you will get a call back which i never receive.
Token 618237
Installation booking refrence #[protected]

+1 photos

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Feb 16, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

DishTV Customer Care's response Dear Jason Menezes,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jan 10, 2018

DishTV Customer Care's response Dear Jason Menezes,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV