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[Resolved]  DishTV — la carte package creation and adoption is too complicated.

Address:Dehradun, Uttarakhand, 248001
Website:www.dishtv.in

While opting (Changing) for custom made package in pick-by-channel section, after pressing "payment submission button" error appearing for "minimum balance of rs. * + gst required" see attachments.

Actual prob. Which i hate is... Why there is no simple solution explained in any replay so far for so many victims, or on there faqs, or on in any replay to any forum, or even on call no one predefined all requirements for the same.

Plz. Check my a/c status and guide step-by-step accordingly.
(Or contact at my registered mobile no.)
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Jan 31, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2017
DishTV Customer Care's response Dear Anant,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Dec 27, 2017
DishTV Customer Care's response Dear Anant,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

Dear sir
21December 2017 i have recharge dish tv account by net banking. transation history show recharge succesfullyy. my account debit for recharge amount.but dish tv not accepted this . a am also mail to payment history to dish tv...
Reply
DishTV Customer Care's response, Dec 28, 2017
Verified Support
Dear Customer (AUTOMOBILE STERLING),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 5, 2018
Verified Support
Dear Customer (AUTOMOBILE STERLING),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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