[Resolved] Dishtv — mandatory channels not working
Pune City, Maharashtra, India
AmAmit.joshi77 on Aug 25, 2019
Hello trai team,
This is amit joshi. I have 2 dishtv connections (Vc no. [protected] and [protected]) and on these both connections i am unable to view mandatory channels like dd national, dd news and many more.
I had complained about this multiple times in dishtv by calling customer care but every time they told me that you will get a call back from seniors. But still there is no call back from dishtv and when i called them to check the status of previous complaints or my call records that time customer care told me there is no call records or complaints on your name.
This is very disgusting that they are not even recording customers complaints. Please help me to take legal action against dishtv.
Mail id - amit. [protected]@hotmail.com
Complaint marked as Resolved Oct 4, 2019
[Aug 25, 2019] DishTV customer support has been notified about the posted complaint.
Verified SupportDishTV Customer Care's response, Aug 26, 2019
We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
Verified SupportDishTV Customer Care's response, Sep 03, 2019
Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.
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