[Resolved] DishTV — Misleading information

ashutosh233

Jul 2, 2021

Address:

BALLIA

Customer Care Told Me That There Is No Charges For Updating You Setup Box When You Will Recharge With Our 499 Plan. After Recharging, the Next Day Service Executive Updated My Setup Box And Asked Me To Pay 200 Inspite Of Free Upgradation.
And When I Refused To Pay 200 He Was Behaving Unethically And Started To Take Away The Upgraded Box.
Lastly My Father Paid The Amount Which Was Not Supposed To Be Paid.

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Aug 8, 2021

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

DishTV Customer Care's response Dear Ashutosh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 06, 2021

DishTV Customer Care's response Dear Ashutosh,

Hope you are doing good.

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV