[Resolved] DishTV — multiple concerns and complaints with dish tv | |||||
Complaints and concerns with dish tv 1. The condition of total subscription amount (20%discount will be lapsed if opted for change of addon pack after recharging for 12months) was not there at first time, it has being newly added. This should have been communicated to customer at time of recharging. 2. Following hd channels not provided by dishtv Ten2hd, ten3hd, living foodhd, epichd. Mtvhd, mnx hd, movies now hd, newsxhd, sony le plexhd, sony roxhd, sonytengolf hd, timesnowhd, vh1hd, star jalshahd Only 50hd channels available with dishtv which is less than other service provider which provides 75 hdchannels. Also there are sd channels like neo prime, neo sports which are not provided by dishtv and there are many other. 3. Switching time between channels too long compare to other service provider 4. Add on pack (Fullon hd) doesnt provide all hd channels. I was promised that i will get all hd channels alongwith newly added hd channels will be added automatically, however same has not being fulfilled. Also meaning of fullon hd is getting all available hd channels to customer however it is seen that regional hd, ten1hd, tengolfhd is being removed from full on hd. 5. Hd channels cannot be viewed even if just drizzling (Even if it is just slight raining) 6. Change in terms and conditions at anytime. This is just fraud and cheating with customer. My experience with dishtv is not at all good, hereafter i wont choose dish tv and recommend it. Was this information helpful? | |||||
Apr 15, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Mar 03, 2018 DishTV Customer Care's response Dear Suraj, Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Mar 05, 2018 DishTV Customer Care's response Dear Suraj Vairagi, We have tried to contact on your both the numbers [protected] and [protected] but the numbers were not contactable Kindly contact our customer care[protected] or share an alternate contact number, so that needful can be done. Regards, Online Team DishTV Verified Support Mar 07, 2018 DishTV Customer Care's response Dear Suraj Vairagi, In order to assist you. Request you to share your alternate contact number and a convenient time so that needful can be done. Regards, Online Team DishTV | |||||
Add a Comment | |||||
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Post your Comment