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[Resolved]  DishTV — new connection installation problem

Address:Village mahadeva Bujurg Post Anand Nagar Near Samsung Service Centre., Kanpur, Uttar Pradesh

This is to inform you that i (Ram yadav) paid for new connection rs. 1590 on 15th august 2019, but till now no new connection has been installed. Local area service provider said that they have no set up box. There is no positive response from customer care and service provider of dish tv.
Kindly assist to take necessary action against dish tv. My installation request no.[protected] and my mobile no. [protected]. I have attached payment receipt no.
Thanks
Ram yadav
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Sep 22, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
DishTV Customer Care's response Dear Ram,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Aug 21, 2019
DishTV Customer Care's response Dear Ram,

As per our telephonic discussion on the number [protected], you confirmed that your issue has been resolved. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
2 Comments

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Comments

301
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DishTV Customer Care's response, Aug 21, 2019
Verified Support
Dear Mohan,

Apologies for the inconvenience caused. We request you to please write to us elaborating your concerns at write2us@dishtv.in along with your VC number and registered mobile number so that we can help you in a better way.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 29, 2019
Verified Support
Dear Mohan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Myself Shubham pande, Mobile No.[[protected]], V.C.no.[[protected]].Today i.e. 2019/8/12 I got called from Dish TV to active Music Active Pack and games active I told them not interested in this offer but they activated this pack Please deactivate this channel as soon as possible and please correct my next recharge date and switch off date.
Reply
DishTV Customer Care's response, Aug 21, 2019
Verified Support
Dear shubham,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 21, 2019
Verified Support
Dear Shubham,

We tried contacting you on the number 9096601741 thrice, but the number was not contactable. Kindly, share an alternate contact number where we can reach you as we need verbal communication in order to resolve your issue.

Regards,
Online Team
DishTV

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