[Resolved] DishTV — no service despite recharge

Neela Alen

from Chandigarh, Chandigarh

Address:

Darjeeling, West Bengal, 734010

I am a long time Dishtv customer. We were due to recharge at the end of January. Despite numerous attempts, could not recharge online. Then the error message 102 (Your account is de - active due to low balance), started appearing on the screen. Then we recharged through a local vendor but still the same message and no service. This despite Dishtv sending me a message that they have received my payment. Numerous calls to customer care, messages, mails, missed calls and the problem persists. Two weeks now. Frustrating 😡

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Mar 26, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

DishTV Customer Care's response Dear Neela,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 23, 2019

DishTV Customer Care's response Dear Neela,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV