[Resolved]  DishTV — non availability of selected channels as per pack

Address:184152

According to the pack some mandatory dd channel and some paid channels like sony pal and colors rishtey are not available. Cable operator contracted many times but no solution is goven to us. The error code presented by the channels is 301-signal not found. These channels were available in previous pack upto 23 march 2019 though other paid channels and free channels are available. Customer care contacted many times but they are telling there is a problem in the alignment of the antenna but other channels are available in the same alignment.
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Apr 26, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
DishTV Customer Care's response
Dear Dhani Ram,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Mar 26, 2019
DishTV Customer Care's response
Dear Dhani Ram,

As per our conversation on [protected], information shared with you that technician is required to resolve your concern but you have confirmed that you will contact customer care if the same is required.

Regards,
Online Team
DishTV
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