[Resolved]  DishTV — not able to register rmn in online

I bought new connection of DISH TV HD on 1st-May-2019. Installation was done on same day. and confirmation message received to RMN as well.

On 2nd-May-2019 i am trying to register online using VC no and RMN.

I tried several time but i always get following error message :
"oops! Your no. Is not registered with us. Please use your registered mobile no./ vc no. To login. To register your mobile no. Sms dishtv rmn [vc no] to 57575"

I request you to kindly provide access to dishtv my account as early as possible.
Thanks and hope the problem will be solver earlier.
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Jun 27, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 21, 2019
DishTV Customer Care's response
Dear Shanawaz,

We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
May 22, 2019
Updated by Shanawaz S
Hi dears,

My existing RMN is +91-[protected].

This is the one I register during CV activation. But unable to sign in thorough online. Please do needful. So I can use easily for channel's activations accordingly. Thank you.

I sent RMN with CV number to 57575 but still not activated for me as well. Photos are attached for your reference..

Verified Support
May 22, 2019
DishTV Customer Care's response
Dear Shanawaz,

As you're using the connection outside India, we won't be able to help you regarding your matter. Please reach out to the nearest local dealer of your location for any assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sir/madam i am receiving non stop calls from this company registered asdish tv from different numbers. i tried complaining to the company but to no avail. please help me and save me mental harassment from such fraud unwanted callers who can be terrorists too.
DishTV Customer Care's response, May 22, 2019
Verified Support
Dear Shilpa,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 30, 2019
Verified Support
Dear Shilpa,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
My monthly statement shows too much extra deductions which seems not genuine. Several complaints have been made to customer care but they are not able to explain. Can I expect some addressing through this?
dinesh_bhuyan's reply, May 4, 2019
Now the customer care has learnt new tricks. Repeatedly emailing since last 2 days that your contact numbers are not reachable whereas both the contact numbers given to them are working absolutely fine.
DishTV Customer Care's response, May 22, 2019
Verified Support
Dear Dinesh,

Hope you are doing good.

We are sorry for the experience you had. Please elaborate your concern along with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 23, 2019
Verified Support
Dear Dinesh,

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV

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