[Resolved]  DishTV — not able to view the channels

Address:500025

My vc number is [protected] I am not able to view my any of the channels its showing 101 error and 103 error oh hd channel on my tv since 02/08/2018 and had a technician visit and paid Rs 200 but the problem remains the same .Their is no proper response from the customer care also they are just extending the time by hours and by days.Both the department customer care and technical department are saying the same thing its It related issue and we have mailed it to the concern department, Its a week now and still the problem remain the same .Its very disappointing when paying so much. I request you check the matter as soon as possible.
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Sep 27, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
DishTV Customer Care's response
Dear Customer (MdNi),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Aug 20, 2018
DishTV Customer Care's response
Dear Customer (MdNi),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Myself Ganesh Ayare, Mobile No.[protected], V.C.no.[protected].I check my account today i.e. 09/08/2018 and found Dish TV the active Music Active Pack without my permission, Please deactivate this channel immediately and please correct my next recharge date and switch off date.
DishTV Customer Care's response, Aug 16, 2018
Verified Support
Dear Ganesh Ayare,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 16, 2018
Verified Support
Dear Ganesh Ayare,

As per your request, we have deactivated Music Active service from VC 01512290760. Moreover, your next recharge date is 02 Nov 2018 and box next switch off date is 05 Nov 2018.

Regards,
Online Team
DishTV

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