[Resolved] DishTV — not providing exact service

Preeti Gokul Mishra

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat, 390003

This complain is for dish TV service provider or company.we have recharged dish TV package of rupees 276 on 26 January 2019 for February month 2019. First 8 to 10 days there was no issue and sudden from the date 5 February 2019 some channels are not available on dth service like star plus's, Sony's and zee's all channels. But other free channels like &tv, B4U etc are appearing on dth service. Our issue is after recharging with full amount of package of rupees 276 we are not getting the all channels services on dth.Customer care support numbers are seems to busy all the time even they are not replying and calling back to us. where we call for this issue. Please take some action regarding this.

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Mar 14, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Feb 07, 2019

Updated by Preeti Gokul Mishra Dishtv - They are not providing service properly and taking charges

Feb 07, 2019

Updated by Preeti Gokul Mishra Dishtv - They are not providing service properly and taking charges

Verified Support

Feb 09, 2019

DishTV Customer Care's response Dear Preeti,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Feb 09, 2019

DishTV Customer Care's response Dear Preeti,

We wish to inform you that the package has been migrated into new regime from 05 Feb 2019 for VC [protected] and mentioned channels are not the part of running package. Moreover, you can make or modify your plan as per the new price regime, please visit our website to modify/change your pack https://bit.ly/2C80Nb6

Regards,
Online Team
DishTV