[Resolved] DishTV — not providing service in proper time and harassing me

deepkalra

Address:

37 A STREET MANDIR WALI AZAAD NAGAR FIROZPUR CITY, 152002

My dish tv id is[protected]. My dish tv is not responding properly from last some days. I lodge my complaint from my registered mobile number +[protected] on customer helpline number[protected] on 29th feb. 2010 at 9:00 a. M.in which company assure me to solve complaint in 24 hours. Nobody come to solve my complaint full day. Today, on 01st march, 2020.. I again and again contact on above helpline number and every time company executives just assuring me to solve compliant in one or one and half hour. Uptill 6:00 pm i get zero response from company side. It's my humble request if company is not in position to provide proper service, then it would be punishable because when customer forget to recharge its dish tv account, the company disposed of the services without a minute late. Kindly take this matter seriously.
Regards

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Apr 28, 2020

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Mar 01, 2020

Updated by deepkalra kindly read 29th Feb. 2020 instead of 29th Feb. 2010

Verified Support

Mar 02, 2020

DishTV Customer Care's response Dear Deep,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest.

Regards,
Online Team
DishTV

Verified Support

Mar 26, 2020

DishTV Customer Care's response Dear Deep,

As per our telephonic conversation on [protected], you confirmed that your channels related issue has been resolved. Moreover, we have taken your feedback that service complaints should be resolved within TAT. Feel free to contact us if you need any assistance in the future.

Regards,
Online Team
DishTV