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[Resolved]  DishTV — Not reinstalling my dish tv

Address:Thane, Maharashtra, 421201

I am a dishtv customer since 2008 with vc no. [protected]. i shifted in dombivali from kandivali in year 2014, that time they sent their technician for installation.in month of september 2016, dishtv camera was not working that time i complained and dishtv sent their executive. that executive (mr. girish) convinced me to buy new connection (new vc. [protected]), he took ₹200 extra and promised that he will come whenever i will shift to new flat. now i shifted on 17th october 2016 in same compound only wing has changed. since then i am continuously calling dishtv to send their executive for reinstallation, but they are not entertaining us for our complaint. they are saying to make fir against cable connection providers. please requesting you to look into the matter nd and solve my problem as more than 15 days i am calling dishtv.
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Dec 6, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
DishTV Customer Care's response Dear dips.s1

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

DISHTV has contacted me, but they totally denying to reinstall the DISHTV and when I am asking for refund of my new connection, DISHTV is not agreeing on that also.
I felt cheated and wasting my lots of energy and time on this. So now I required refund only.
Reply
DishTV Customer Care's response, Nov 7, 2016
Verified Support
Dear dips.s1,

Hope you are doing good.

We hope our team share all requisite details with you. Further, we have forwarded this case to our service team for the re-installation and will follow up with you till resolution.

Regards,
Online Team
DishTV

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