[Resolved]  DishTV — not working I recharged shows no recharge executive not resolution no response totally disappointed

Address:krisn kumar house no 249 gaushalla bhawan street, water works road mansa, Gandhinagar, Gujarat, 151505

Totally disappointed with dish tv vc no [protected] i recharged but shows no recharge i call 4-5 times customer care tomorrow ask will call back im 10 minutes 20 minutes wasted no proper responce i and resolution raise a complaint and take action if my problem no solve i do legal action and office also visited mu contact no is 9al already recharged with 280 is this service totaly frustration now i want compensation for this issue increase valdity and not working Totally disappointed with dish tv vc no [protected] i recharged but shows no recharge i call 4-5 times customer care tomorrow ask will call back im 10 minutes 20 minutes wasted no proper responce i and resolution raise a complaint and take action if my problem no solve i do legal action and office also visited mu contact no is all already recharged with 280 is this service totaly frustration now i want compensation for this issue increase valdity and not working
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Apr 23, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
DishTV Customer Care's response
Dear Rajneesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Mar 23, 2019
DishTV Customer Care's response
Dear Rajneesh,

As per our conversation, we need to arrange a technician visit in order to resolve the signal related issue but you refuse the same and confirmed us that you will contact your nearest dealer for further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Since 30 day sony channel are not working rest all channel are ok
i call them and they asking 200 plus gst for serivce charge
why should pay them rest all channel are working
DishTV Customer Care's response, Mar 22, 2019
Verified Support
Dear Customer (sammy1128225),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 30, 2019
Verified Support
Dear Customer (sammy1128225),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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