[Resolved] DishTV — old setup box not changed till now,but without my knowledge changed my vc number | |||||
Sir, I am try to recharging my dishtv on 31'st dec 2018.but not recharged. I am trying to recharge three times.amount debited. After calling dishtv customer care executive he told like that, your number vc number changed.but till now no one coming to my home for changing old stup box and vc number changing, without my knowledge he's changed my vc number. On 5th Sunday 2019 calling to customer care executive, he told like that technician will come and resolve the problem before 6th Monday 5pm.but not resolving the problem. Again i am calling customer care executive, Then he told like that, 7th 7pm before we are solving the same. But not resolving.again calling customer care executive, he told like that 8th 8pm before we are solving. But not resolved till now. Dishtv technician's and executive's don't have responsibilities and not giving safety services, without my knowledge changing my vc number. I am fully stressed. Last one month trying to chnange my setup box. But no responsible for dishtv services. I want immediate response for this problem. Was this information helpful? | |||||
Feb 21, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 DishTV Customer Care's response Dear Customer (Sakthivelm12345), Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV