[Resolved]  DishTV — online recharge not successful

Dec 03, 2017

Updated by sarkar.gautam3 While on-line recharging through debit card against my DISH TV vc
no.[protected] for Titanium pack for 3 months, Rs. 2109 have been deducted
from my Canara bank a/c on[protected].

But RECHARGE is not done and the RECHARGE amount has not been credited to my DISH TV a/c. After un-successful recharge of Rs.2109.00 on 18-11-17, I had phone-called to DISH TV minm. 15 times and also written 12 mails to you, regarding updation of payment or refund amount to my bank a/c. But every time false assurance had given that my payment would be updated.

Please note that amount of Rs.2109 was debited from my a/c immediately during on-line recharge. If re-charge is un-successful, it is your prime responsibility to refund the amount to my particular bank a/c and the same thing has been confirmed by my bank. In this case, no details regarding bank a/c and transaction is required by you. But during enquiry through customer care no., one of customer care lady representative had asked me a lot of questions. Why have you engaged this type of illiterate people?

Please also note that my bank also had lodged complaint against DISH TV on 24-11-17 and requested you to refund the above amount to me. But still there is no response.

After that, I am recharging with little amount only.

Now this is my request to dish TV to refund Rs.2109 to my bank account within one day, as already 15 days have been past.

Now I understand why people are not interested in DISH TV.
Please try for betterment of your service.