[Resolved] DishTV — poor picture quality in the new mpeg4 set top box

klvk2003

from Hubli, Karnataka

Address:

570019

The dish tv has upgraded the sob from mpeg2 to mpeg 4 with new one free of cost. But the clarity of the picture is very poor compare with mpeg2 and many existing channels of sob is not getting in the new one. When i asked to reverse back they are not responding. I contacted dish tv for reversal from new to old sob the keep on say that it is not possible

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Dec 6, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2018

DishTV Customer Care's response Dear Customer (klvk2003),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV