[Resolved]  DishTV — re installation of zing digital in my new home

Address:House no 51, Ayalpakkam Residence association, Valavi Road, Ernakulam, Ernakulam, Kerala, 682018

I had given a complaint regarding reinstallation of Zing digital in customer care on 04 Jul 19. They promised me to rectify my problem within 24 hours after complaining. But nothing happened. When I called again they told me that my complaint had been closed from technician side. Today is the 5th day after my initial complaint, and the response from the company is very poor. Whenever I called they would arrange phone calls with some senior executive and the same promises were being given. They provided me a mobile number of service agent which is not existing. I need a solution for this as soon as possible
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Aug 15, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
DishTV Customer Care's response
Dear Customer (anilaakhil),

We request you to kindly contact on Zing Digital customer care number[protected] or initiate an email at [protected]@zingdigital.in for further information.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I recharged my dish TV but still not updated
DishTV Customer Care's response, Jul 11, 2019
Verified Support
Dear Customer (Ibabyi),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jul 19, 2019
Verified Support
Dear Customer (Ibabyi),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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