[Resolved] DishTV — recharge in a scheme with 8 month month and get 12 month. | |||
I recharge my dish tv in last may2017 with the offer in which recharge 8month and get 12month subscription free (After watching this offer on tv screen). I done but now after 8 month my dishtv got switched off. Before recharging i called to customer care regarding to know the pack so that i can recharge according it. Now on 8th jan i called to customer care and convey that i recharge my dish before 8month after discus with customer executive. I convey them to listen the recording of mine with executive. They give me complaint no[protected]on 8th jan 2018. It has to be resolve with in 24hrs still not resolved today. I again called on 11jan regarding it the executive reply that we forward request for the conversation but not get reply from company than i asked for the executive now what should i do my dish tv will shut today after extension of 3days grace period. She replied that plz recharge for 100/- Please you suggest y should i recharge if i already pay for a year.. My dish tv vc no is - [protected] Name - deepak mathur [protected] Was this information helpful? | |||
Feb 22, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 DishTV Customer Care's response Dear Deepak Mathur, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Jan 17, 2018 DishTV Customer Care's response Dear Deepak Mathur, As per our discussion on [protected], it has been informed 6 pe 2 offer was running when you made payment of Rs. 2910 which was credited also. Moreover, you informed that you raised a request for package change before your payment but there are no details in our record. Regards, Online Team DishTV | |||
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