[Resolved]  DishTV — Recharge Problem

Address:Khammam, Andhra Pradesh, 507101
Website:[email protected]

Sir/Madam,

I have recharged my dish tv account through PAYTM using my registered mobile number [protected] today morning at 9:31am .Before that i would like to mention one thing, my previous viewing card(VC no.[protected])which got damaged has been replaced this week. But the registered number remained with the previous Viewing Card. so, when i recharged this morning through registered number by PAYTM, the previous viewing card got recharged. Hencewith i am attaching the paytm invoice and the screenshot for your kind persuance.

Therefore, I request to kindly transfer the recharge amount from the previous viewing card([protected]) to the new one ([protected]).

My Old viewing Card Number of dish TV is [protected].

My new viewing Card Number of dish TV is [protected].

My contact number is [protected].
My mail id avinash.[protected]@gmail.com.

Also, Upgrade my dishtv account(vc no.[protected]) to South All Sports Pack.

Thanking you.

With Regards...
P Avinash,
Welfare Officer,
Singareni Colleries Company Ltd.
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Feb 25, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
DishTV Customer Care's response
Dear Avinash1205

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jan 24, 2017
DishTV Customer Care's response
Dear Avinash1205,

Hope you are doing good.

As per our conversation with you on [protected], informed you that unused balance has been transferred to the right VC [protected]. Next recharge date has been changed to 05 05 2017 and switch off date is 08 05 2017.

Regards,
Online Team
DishTV
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