[Resolved] DishTV — refund of remaining balance amount of non stop pack recharge

Naman Dutt Kandpal

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110045

I have same issue, i have taken 3 years non stop pack of rs. 1279/- in july-2018 and can add paid channels at that time, but now as per new trai rule, the operator denies to activate paid channels. I am at great trouble because of monopoly of dishtv. What should i do. Can anyone help. Whether i should go to consumer forum for complaint against dishtv as neither they are refunding balance amount of non stop pack, so that, i can move to new pack as per trai nor activating any addon plan.

Contact no. +91-[protected]
Email id : [protected]@hotmail.com

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Mar 24, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2019

DishTV Customer Care's response Dear Naman,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Feb 19, 2019

DishTV Customer Care's response Dear Naman,

As per your concern, please note that our Non-Stop pack subscribers cannot move to the new tariff order regime. Please await our communication in this regard as we are working on the same. You will be informed well in advance before migration into the new regime.

Regards,
Online Team
DishTV