[Resolved] DishTV — refund of wrong recharge

Abhi96711

from Delhi, Delhi

Address:

H.No. 475, V.P.O. Sewah, 132108

I had been a customer to dishtv for long but a few months back i deactivated my account and switched to d2h. But on the morning of 26.07.2019, i did recharge to my dishtv account accidentally for rupees 1000. It was unintentional so i request you to please refund me the amount.
I made multiple complaints @ customer care of dishtv. But i was given partial info multiple time because of which i suffered a lot. I am sharing the details along with.
I found no solution at consumer care so i request you to resolve my issue otherwise i have to go to consumer dispute redressal center. As your executives provided me with partial information and manipulated me you are no more liable to ask me for any money further to resolve my issue.

*recently closed complaint no.[protected] *
*vc no. - [protected]*
*name on account - mr. Mukesh kumar*
*transaction id - n1907262008576919555673*
*amount - inr 1000*
*date & of recharge - on 26.07.2019 at 08:09 pm

Regards,
Mukesh kumar

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Aug 9, 2019

Complaint marked as Resolved

NO SOLUTION 5 45 4 5 45 4 45 5 5 00 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DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

DishTV Customer Care's response Dear Abhi ( Abhi96711 ),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV