[Resolved]  DishTV — regarding switch off date

Address:9/15, reddy vari street mannuru post, Rajampet., YSR, Andhra Pradesh, 516126

I am attaching the file sent by dish tv. Dear m ramasubbareddy,

We have received a recharge of rs.1980 towards your dishtv vc no. [protected].

Here is your account summary :account balance : rs.2407
Next switch off date :[protected]
Offer availed : pay 12 months get 60 days free
From this company 2 days onwards i am getting messages that your switcoff date is[protected]. The coustmer care people are not responding properly and they are disconnecting my mobile number. Not responding properly. I never received any message/ mails before. Please help us

Thanks ®ards
M rama subba reddy
Senior citizen (78years old).
+1 photos
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Nov 29, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Oct 29, 2019
Updated by Mannuru suresh reddy
I got a customer care call and told calling from Dish tv to talk to our representative please wait. I have waited for 16 minutes no one has talked with me.
They are simply looting our money. Serious action should be taken.
Verified Support
Oct 29, 2019
DishTV Customer Care's response
Dear Mr.Reddy,

Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My mobile number is[protected]
DishTV Customer Care's response, Oct 29, 2019
Verified Support
Dear Mr.Reddy,

Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

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