[Resolved] DishTV — regarding the recharge and the customer service

rahul11111111111

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I did the recharge on 13/07/2017 but the recharge was unsuccessful. I did the payment through my debit card and the amount is already debited from my account. Even i did the recharge in the company's website "www.dishtv.in".

When i call to customer care they didn't entertain properly. I can say dish tv has the worst customer care, they even don't know how to speak with the customer.

After 24 hours they raise one complaint but till i didn't get any solution. Please do the needful.

Name:- rahul bhat
Contact no:- [protected]

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Aug 22, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

DishTV Customer Care's response Dear rahul[protected]

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 19, 2017

DishTV Customer Care's response Dear rahul[protected],

Hope you are doing good.

As per our conversation with you on [protected], it has been communicated that payment of Rs 275 was unsuccessful. Please note that the amount will credit in your respective bank account.

Regards,
Online Team
DishTV