[Resolved] Dishtv — reinstallation
Qutubullapur, Andhra Pradesh, India
SrSrivenkata laxmireddy nandipati on Apr 17, 2019
Till date no one visited for re installation.
I have never seen such irresponsible vendor like Dish TV. Am not going pay the installation charges, renew, etc.
I have raised a complaint against this firm in 2016 in the same forum for installation of new connection.
On Sun 14 Apr, 2019, 15:07 Venkata Laxmi Reddy N S, wrote:
I have raised a request for re-installation of DishTV on 10/4/2019 with the request no.[protected] for the VC number([protected]
) as mentioned in the subject. I keeps on trying to log the request since 8/4/2019, but finally it was logged on 10th. Till date my request is not resolved and no one has turned up. Am following for this daily but no resolution on top of that daily my amount in my account is also reducing without any installation of Dish.
How can this possible without dish my amount reduced?
Requesting again to resolve my request else I will stop using this and I have to escalate to the next level(consumer court) with the evidence like multi call recordings with customer care.
Thanks and regards
Complaint marked as Resolved May 26, 2019
[Apr 17, 2019] DishTV customer support has been notified about the posted complaint.
Verified SupportDishTV Customer Care's response, Apr 18, 2019
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Verified SupportDishTV Customer Care's response, Apr 20, 2019
As per our conversation on [protected], you have given appointment for coming Monday ie 22nd Apr 2019, service team will contact you and proceed Reinstallation. If any issue persists then please contact our customer care team.
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