[Resolved]  DishTV — set top box stopped working after just 15 months

Address:Kamrup Metropolitan, Assam, 781022

My vc no is [protected]. My set top box stopped working after just 15 months. Had purchased on april 17.
Last time it was working fine. I was back after a week yesterday and it is not working. When called they said i need to pay rs 613 rs including charge of service engineer. Break up rs 413 for set top box and rs 200 for engineer. Feel so cheated. I had already paid package for 3 years and it stopped working after 1 n half year. Why should i pay again. A definitely dissatisfied customer. Want my money refunded for 15 months and let them pick there product. Want refund. Please help.
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Oct 2, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
DishTV Customer Care's response
Dear Sanjay Das,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Aug 29, 2018
DishTV Customer Care's response
Dear Sanjay Das,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My mobile number is to be changed to [protected] for vc no. [protected] and email changed to [protected]@rediffmail.com

I recharged for Rs 300 from a dealer shop in kuzhithurai and not got accounted and in TV account not showing recharged.
DishTV Customer Care's response, Aug 22, 2018
Verified Support
Dear Customer(shi74bua),

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
Dear sir/madam,
It's my humble request to please add Lord Buddha tv channel on dish tv, currently we are not able to watch this channel on dish TV...
So please do the needful..

Regards,
Satish Uke
DishTV Customer Care's response, Aug 24, 2018
Verified Support
Dear Satish,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 1, 2018
Verified Support
Dear Satish,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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