[Resolved] DishTV — set top non responsive

CHETAN K. SHAH

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390007

My name is chetan and i purchased hdset top box (Dishnxt hd) on around the 8th july, and since then have changed the set top box thrice, asking for the refund the customer care bluntly refused. My vsc no is [protected]. I am from vadodara, gujarat. The company is simply fooling the residents by bogus advertisement stating the best in art quality. If the set top box is not working how the hell on earth would the service be active. I was assured a call back by the supervisor of the call center on the 15th july which i never got one. Hope to find a solution.

Thanks a million for the help.
Chetan

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Aug 21, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

DishTV Customer Care's response Dear CHETAN K. SHAH

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV