[Resolved] DishTV — setup box are faulty and could work only for 3 months max, dish tv cheating customers | |||||
Dear sir, The setup box to me was provided by dishtv and when it could not power on they sent a technician and he replaced the set top box. The charge of technician and set top box was beared by me. It costed me 850. Within three months the set top box is faulty again and dishtv wants me ti buy one more set top box. The dishtv setup box are weak in installed fuses and capacitors. The technician never opens the box and replaces the faulty with new one for which customer has to bear 850 charges. Dishtv is not taking any responsibility of there weak and pathetic boxes. This is a planned cheating strategy by dishtv. Giving weak set-top boxes My vc is vc[protected] Name rohit sharma Hope you can help me fight against the fraud of dish tv forcing there customers to change there set top boxes every three months and earning by penalizing there customers. If anyone thinking of new connections please dont think about dish tv. Was this information helpful? | |||||
Feb 25, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 02, 2018 DishTV Customer Care's response Dear Rohit (rohitrealistic), Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV