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[Resolved]  DishTV — STB replaced with Older Model

My STB was hanging so i registered a complaint with customer care. The technician came and replaced the STB box with a different model older previous generation Set top box because of which i am facing degradation in picture quality on HD channels.
I complaint to customer care again but no response from them.
My VC # [protected]
Mobile # [protected]
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May 11, 2021
Complaint marked as Resolved 
The Set top box has been replaced with original version, the picture clarity has returned. Thankyou
May 10, 2021

Complaint Status

DishTV customer support has been notified about the posted complaint.
May 09, 2021
Updated by MDhiman
The Set Top Box should be replaced with either same model or a newer model, but not a previous generation model so that i dont face degradation of picture clarity.
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    DishTV
    Customer Care Service
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    +91 12 0255 0000 [All Lines]
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    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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