[Resolved]  DishTV — suffering ridiculous customer relationship service

Address:

Pune, Maharashtra, 411046

Hi,

This is jitendra jagtap customer of dishtv since last 3 months.
I am suffering ridiculous customer relationship service from your end since last few days.

Let me explain the issue:
I had purchased disttv 3 months back with lots of hopes looking at the offer free subscription for 3 months.
1. Without my consent/confirmation few packs were activated to consume my balance in the order to send me early notification to recharge even before 3 months.
2. I requested immediate change of my plan to super family 299 removing all additional, forced packages, the request was taken but not processed and got to know it will be changed on 5-jan-19
3. Plan was not changed and i called again on 6th-jan-2019, the person said he is changing my plan right away and during processing only he kept i cant here you where as i was completely audible.
Very unprofessionally he terminated call and later plan was not changed.
4. I requested call from web and its the same story, person terminated the call without changing my plan

Do you have any value for customer? Change my plan immediately else i will have to change my plan o[censored]sing your service