[Resolved] DishTV — suspended viewership | |||
I was a regular dish tv viewer since 2004 and the service was good enough to be with. During oct 2018 some dish tv technician called and told that dish tv changing the sob from mpeg 2 to mpeg4. I thought the updated version may be better than existing. But the picture and audio quality was bad hence i didn, t hand over my old vc bearing no m[protected]. Then i demanded for swaping to old one they did it. I was happy subsequently on 8th of nov 18 i recharged for three months and i was told that my switch off date is feb 2019. But they suspended my viewership since from midnight of nov 14. Then made repeated appeals through mails, call and sms. But they refused to reinstate the sob service. Now i appeal you to refund my initial deposit made on sob and the unused three months recharge amount at the earliest. K. L. Vinod kumar Mob [protected] Was this information helpful? | |||
Jan 7, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Dec 07, 2018 DishTV Customer Care's response Dear Vinod, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||
2 Comments | |||
Comments
AsHi,
My old RMN no.is [protected] is wrong.please change new RMN no is [protected].My VC no is [protected].my name is Nilkanth Motiram Bhangale
My old RMN no.is [protected] is wrong.please change new RMN no is [protected].My VC no is [protected].my name is Nilkanth Motiram Bhangale
DishTV Customer Care's response, Dec 11, 2018
Verified Support
DishTV Customer Care's response, Dec 13, 2018
Verified Support
Dear Nilkanth,
We tried to contact you on 9421561165, but the number was not contactable. Kindly share an alternate number or contact our customer care so that needful can be done.
Regards,
Online Team
DishTV
We tried to contact you on 9421561165, but the number was not contactable. Kindly share an alternate number or contact our customer care so that needful can be done.
Regards,
Online Team
DishTV
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Name -Akhaya kumar dalei
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and contact number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV