[Resolved] DishTV — Tampering of setup box connection | |||||
I am a resident of greater noida and I have dish tv connection. Yesterday morning my connection was discontinued When enquired customer care said that their terminal is not functioning and they cannot refresh . Again few hours later on enquiry same story and they said they will send a technician. The technician said that ur recharge is due hence the problem. We recharged it and it still did not function The technician came in the evening and said no problem with set up box as on switching on the setup box it loads then shows initial ads and then again recharge message Now the question is if the setup box is faulty then how come it switches onn shows ads and later recharge signal Besides I am not the only one having this problem 9 complaints of greater noida yesterday facing same problem U can check on twitter the other victims. Now I would like to request dish tv to refrain from such cheap fraud as they want us to buy new set up box I will not buy and not advice anyone dish tv If I have to buy I will buy from some other company And yes this problem faced by only hd subscribers and hd setup box users Was this information helpful? | |||||
Apr 10, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 25, 2017 DishTV Customer Care's response Dear Usha tewatia Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
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