[Resolved] DishTV — They are charge with wrong information and forcefully

[Resolved] DishTV — They are charge with wrong information and forcefully

R rakeshkumar9414 May 31, 2021 Jun 10, 2021 This thread was updated on Jun 10, 2021

In the morning I have received a call from no[protected] and Shikha is talking and asking Dish TV has an add-on service for you which is free for you it has no charge for a month after a month we will charge till the time your recharge date and next recharge date will same. Then I asked if it's free then please enable it but after that, I found that it's paid my recharge date and the next recharge date is changed it was 29 June but now 17 June. Then I call customer service asking you to deactivate then they replied we can't before a month and they get Rs 157 unnecessary. So, now day's they have just searching options to fraud people just getting money. They did such a thing especially covid pandemic there is already scanticity of money. Really a very bad experience. https://drive.google.com/file/d/1MkgCc5cMU-6xc8bMszwnrjjOs5gZXM-x/view Was this information helpful? No (0) Yes (1)
Aug 6, 2021 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jun 01, 2021 DishTV Customer Care's response Dear Rakesh, Hope you are doing good. We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Jun 01, 2021 Updated by rakeshkumar9414 Okay thanks, but my all settings are disturbed. My next recharge date was 29 june with colors pack but you also removed the colors pack with the unwanted pack and extend the date 3/7/22021. My son complaining there cartoon channels are gone. For this, I already send the concern with a description like "I unable to view colors channel". Verified Support Jun 02, 2021 DishTV Customer Care's response Dear Rakesh, Hope you are doing good. We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Jun 10, 2021 DishTV Customer Care's response Dear Rakesh, Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance. Regards, Online Team DishTV
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