[Resolved]  DishTV — trai needs to know what's going on with dish tv and how they handle their customers

Address:

Surat, Gujarat, 394315

Dear sir,

I have received very bad service from dishtv. There are 3 main reasons:

1) when it rains or even when it does not rain, the 'no signal' message comes on my tv screen and ruins my night's entertainment. We should receive compensation for days we cannot view our channels. So i am paying the high monthly subscription fees but not getting the service. Hopefully the great trai regulator has been notified and one day we will receive refunds on days we cannot view our channels like in other countries. Why must us hindustanis be treated differently? Why should we suffer like this and pay our hard earned money for a questionable service.

2) i have no interest in star sports hd channel 1 after india lost in the semi finals criket world cup in england. It's been only 30 days and yet i am still unable to cancel this channel. I keep going into my dishvt channel and deleting that channel from the packages but dishtv are not deleting the channel and still charging me each month.

3) dishtv has an email form on their site which does not work. I have written 15 times on that form and hit the send button and nothing happens. Also i cannot get through on the phone. They treat customers as a joke

Only trai can put this right so i will be writing to them as well.

This is a new india and abusing customers like this will not be tolerated by the fair trai and customers.