[Resolved]  DishTV — trai package - realignment

We are trying to renew our dish tv subscription to the new trai
Packages and we are being told that we have to re-align our dish
Antenna before it can be activated.

However, we have filed requests after requests to get a technician
Visit for antenna re-alignment and all these requests have been
Closed. We have also tried to contact our nodal officer (Kerala),
However emails and calls to him are always unanswered. This has been
Going on for the last 2 weeks and our connection has now been
Disconnected.

We would like to know if there is any other solution available to us
Besides filing another futile request.
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Mar 30, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
DishTV Customer Care's response
Dear Customer(nau123),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 09, 2019
DishTV Customer Care's response
Dear Customer(nau123),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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