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DishTV — Transfer amount to new VC

Address:Dish TV

This is regarding the recharge done on 26th June of Rs 573 through Dish TV app by HDFC credit card. Payment went to wrong VC [protected] which is our old account.
I have called several times to customer care also I have registered the complaint through Dish TV website in Do it yourself section on 29th
June. I also received the complaint no.[protected]. But no revert has been given at your end. I have sent mails to nodal officer but no revert.

This is humble request to transfer the amount to our new VC account [protected].

I am really fed up with customer care service of Dish TV.
Screenshots are attached for your reference.
+2 photos
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DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2021
DishTV Customer Care's response Dear Deepali,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 08, 2021
DishTV Customer Care's response Dear Deepali,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
Jul 08, 2021
Updated by Deepali309 Yes, Thanks for the resolution.
Complaint comments 
1 Comment

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Comments

Thanks for your reply.

I have sent the mail to Dish TV customercare email id.

Hoping for the resolution soon.
Reply
DishTV Customer Care's response, Jul 7, 2021
Verified Support
Dear Deepali,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
Deepali309's [Complaint's author] reply, Jul 7, 2021
I have sent mail to write2us, I want my resolution in 24 hrs.
Otherwise I will send complaint to PMO Grievance and social media also.

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