[Resolved] DishTV — tv recharge deduction issue

Artee Rawat

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110062
Website:	www.dishtv.in

My dish tv recharge does not even work for a month.in every 20 days i have do recharge. May i know the reason why, for card no : [protected]

The last recharge was done on 19 dec and again showing me to re charge otherwise money deducted.

First of all tv is pay and use, nobody can force us to recharge saying that 25 rp will be deducted from next recharge. Please let me know how to proceed on this issue and where do i need to escalate this issue.

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Feb 21, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

DishTV Customer Care's response Dear Artee Rawat,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jan 11, 2018

DishTV Customer Care's response Dear Artee Rawat,

Our team got in touch with you on [protected]. All the necessary information has been shared with you regarding billing, processing fee, and Pay later services. Also, informed that auto pay later service request has already been stopped.

Regards,
Online Team
DishTV