[Resolved] DishTV — Unable to remove useless addon packs

LokeshSharma.J

from Lucknow, Uttar Pradesh

Address:	Jaipur, Rajasthan, 302022
Website:	DishTV

My rmn is [protected]
I mistakenly added some useless addon packs
But now i can't remove them.
I wanted to add only full on hd pack but mistakenly some more addon pack got added. Now when i try to remove that. It shows that your request is submitted but nothing happens. All useless addon packs are still there, which i don't want. I don't understand what this lock in period is. Please help me.

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Jul 3, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

DishTV Customer Care's response Dear LokeshSharma.J

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jun 02, 2017

DishTV Customer Care's response Dear LokeshSharma.J,

Hope you are doing good.

As per our conversation with you on [protected], informed you that we have deactivated UTV Action, Hollywood Starz, Star Gold, Full On HD and Hindi Entertainment add on's. Your current package is New Dish 99 pack worth of Rs 86 ST Rs 99 per month.

Regards,
Online Team
DishTV