[Resolved]  DishTV — Unable to submit pick by channel request

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	dishtv.in

My vc no. [protected]. This forum is my last hope. I have been trying to submit my request to activate pick by channel service since 13/04/16 but unable to do so. I have read all the details of requirements for this service like hd channels are not included in this service and dd direct channels should not be selected etc etc. I have already recharged my account for 3 months. Whenever i try to submit the request through dishtv.In the response is that channels with # symbols cannot be selected and it requires 3 satellite accessories. The fact is that there is no channel with # symbol.

Called customer care service many times but their response was that i should not select hd channels. When i made it clear that i did not select any hd channel or dd direct channel, they told me to write email to [protected]@dishtv.In. I wrote the email, then the response from them was also the same, dont select hd channels or dd direct channel and resubmit the request. I tried again and again but still unable to submit my request for pick by channel. I wrote many emails but this time there was no response.

One thing i want to say to dishtv is that there is no channel with # symbol. I did not select any hd channels or dd direct channels and have sufficient balance in my account for 3 months. If you are not able to provide pick by channel service please remove it from your website and stop fooling people.