[Resolved]  DishTV — Unable to view channels for 13 days

Address:A1/2, Diamond Park, Kolkata-700104

On 20 may 2020 connection lost bcz if storm. I hv raised a complaint. Tevhnician came after 5 days. Took money and marked problem resolved. As soon as he went found most hd channeks breaking and sone displayed blank. Again raised complaint. Called same technician, he gave false commitment to fix the issue but nxt day denied to come. After 4 days new technician came n told settop box need to be replaced and made me talk to his supervisor. Again next day different technician was sent by that supervisor who cane and replaced tge settop box but issue is stil not resolved. On calling the supervisor, he behaved rudely stating nothing more can be done and disconnected my cal. Again raised new service request. Constant followup with customer care by phone and email but still now no resolution. Its been 13 days now. Please help.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2020
DishTV Customer Care's response
Dear Customer (souduttakol),

We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 11, 2020
DishTV Customer Care's response
Dear Customer (souduttakol),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information