[Resolved]  DishTV — unethical of dish tv, not paying heed to complaints, deactivate fitness active

Mobile no.[protected], v. C no.[protected]. I got a message from dish tv on 28/7/19 stating fitness active has been activated and we can opt out by calling on [protected].
On 4/8/19 i got a message in which they automatically pushed back recharge date and switch off date after deducting the money.
Despite our efforts of calling and messaging on [protected] the customer care lady was very arrogant and she was instead blaming us and said she can't do anything to deactivate it.
Upon requesting to know her name she cut the call.
Also the free to air channel channels like republic tv are not shown despite calling on your customer care no.
Pl. Do the needful and deactivate the channel as soon as possible.
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Oct 3, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
DishTV Customer Care's response
Dear Customer (aditid),

We are unable to track your detail, thus, request you to please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Aug 19, 2019
Updated by aditid
Not able to comprehend the email you provided
What is [protected]@dishtv.in
Aug 19, 2019
Updated by aditid
I have emailed the phone no and name via your site https://www.dishtv.in/Pages/EmailUs/email-us.aspx
Verified Support
Aug 21, 2019
DishTV Customer Care's response
Dear Customer (aditid),

Kindly accept our sincere apology for the inconvenience caused. We are unable to fetch your requisite detail, thus, request you to please share your registered mobile number via direct message. Please click on the given link for the same:-

http://bit.ly/2YyYzjk

Regards,
Online Team
DishTV
Verified Support
Aug 27, 2019
DishTV Customer Care's response
Dear Customer (aditid),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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