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[Resolved]  DishTV — vc# [protected] deactivated

Recently we have switched our dish tv from sd to hd.

Kindly deactivate our old sd accounts and activate only the hd accounts.

Sd vc#
[protected] (Mob#[protected]

Hd vc#
[protected] (Mob#[protected]

Also note there is a pending action from your side on crediting rs. 2, 000 actually paid online to new account [protected] on 28th august 2017 but later moved automatically at your end to the old account [protected].

Hope you will do the needful as the case is pending for over a month and reach me for any further information.
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Oct 26, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
DishTV Customer Care's response Dear DSG_ind

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Sep 22, 2017
DishTV Customer Care's response Dear DSG_ind

We tried to reach you on [protected] but the number was not reachable and [protected] is a wrong number. Please write to us with an alternate mobile number and we will put all our efforts in trying to help you out. Moreover, an amount of Rs 2000 has already been transferred.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

I Had made pavement Rs370 including for HD Family pack on 22/09/2017, but after payment Service provider has unable to provide HD Chanel service to me.

Reply
DishTV Customer Care's response, Oct 5, 2017
Verified Support
Dear CA Shyam Kumar

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 17, 2017
Verified Support
Dear CA Shyam Kumar

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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