[Resolved] DishTV — vc number not verified, therefore unable to add mobile number

mahajan_rahul

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110032

I got a new DishTV connection on 9 Feb.2019. The Customer service is horrendous. I tried calling DishTV but I didn't get my call connected even after waiting for 30minutes. I didn't even get the bill till now. Everytime I tried to login to The app it says that my mobile number is not registered. When I sent a message to the number given by them I'm getting a message that my VC number is not verified. I want my VC number to get verified as soon as possible and get my mobile number registered and get the bill.
Pic enclosed of the reply I got from their side after 10 days.

+1 photos

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Apr 5, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

DishTV Customer Care's response Dear Rahul,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Mar 01, 2019

DishTV Customer Care's response Dear Rahul,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV